Review important documents related to privacy, terms of service, and refunds.
Policy Details
Read Policies On-Site
This page includes the content from your Terms, Privacy, Refund, and Contact policy documents so users can read everything directly on the website.
Terms & Conditions
Welcome to Gritforce 8, a division of GE8FIT SPORTS SERVICES AND CONTRACTING L.L.C., registered in Abu Dhabi, United Arab Emirates. These terms apply to website access, facility use, and all services.
Source: terms-and-conditions.pdf
Company Information
GE8FIT SPORTS SERVICES AND CONTRACTING L.L.C. operating as Gritforce 8, Abu Dhabi, UAE.
Email: info@gritforce8.com
Phone: +971 2 558 0045
Website: www.gritforce8.com
Eligibility
Clients must be 18+ to register.
Under 18 requires written parent/guardian consent.
Clients must be medically fit to participate.
Bookings, Payments, and Sessions
Bookings are confirmed after advance payment.
Prices include applicable UAE VAT unless stated otherwise.
Sessions and memberships follow package duration and usage rules.
Sessions canceled with less than 24 hours notice may be forfeited.
Conduct, Safety, and Liability
Clients must follow coach instructions and facility safety rules.
Abusive, discriminatory, or unsafe behavior can result in termination of access.
Clients must disclose relevant health conditions before training.
Intellectual Property and Governing Law
Gritforce 8 content and training materials are protected intellectual property.
Terms are governed by UAE law and applicable Abu Dhabi jurisdiction.
Privacy Policy
This policy explains how GE8FIT SPORTS SERVICES AND CONTRACTING L.L.C. (Gritforce 8) collects, processes, stores, and protects personal data in line with UAE data protection laws, including Federal Decree-Law No. 45 of 2021 (PDPL).
Source: privacy-policy.pdf
Data Collected
Personal data: name, contact details, date of birth, and relevant fitness information.
Payment and billing data via secure third-party processors.
Non-personal data: device, browser, IP, and website usage analytics.
Legal Basis and Purpose
Consent, contractual necessity, legal obligations, and legitimate interest.
Service delivery, account management, communication, personalization, and security.
Data is not sold or rented to third parties.
Security and Retention
Data is retained only as needed or as legally required.
Technical and organizational controls are used to protect personal data.
Only authorized personnel have restricted access.
Your Rights
Access, correction, erasure, restriction, objection, portability, and withdrawal of consent.
Requests can be submitted via info@gritforce8.com.
Refund & Return Policy
This policy defines refund, cancellation, and return terms for services and products offered by Gritforce 8 in compliance with UAE consumer protection law.
Source: refund-policy.pdf
General Refund Rules
Payments are generally final unless specific policy conditions apply.
Approved refunds are usually processed within up to 14 business days.
Training Services
Packages are paid in advance and are non-transferable.
Refund consideration may apply for verified medical inability, service non-delivery, or duplicate billing.
Client cancellations require at least 24 hours notice; late cancellations may be forfeited.
Memberships, Merchandise, and Digital Services
Activated memberships are typically non-refundable.
Eligible merchandise returns/exchanges may be accepted within 7 days if unused and with receipt.
Digital products are non-refundable once accessed, except unresolved access failure cases.
Submitting a Refund Request
Send request to info@gritforce8.com with purchase proof and reason.
Requests are reviewed by management; response typically within 10 business days.
Official Contact and Legal Information
Contact and corporate details as provided in your policy document:
Source: contact-us.pdf
Head Office
GE8FIT SPORTS SERVICES AND CONTRACTING L.L.C., Abu Dhabi, UAE
Telephone: +971 2 558 0045
Mobile / WhatsApp: +971 50 9880806
Email: info@gritforce8.com
Website: www.gritforce8.com
Business Hours
Monday to Friday: 6:00 AM to 10:00 PM
Saturday: 7:00 AM to 8:00 PM
Sunday: Closed
Facility and Corporate Disclosure
Facility Partner: TRAIN SF, Al Marya Island, Galleria Mall, Abu Dhabi.
