PRIVACY POLICY

PROTECTION OF PERSONAL DATA

This Privacy Policy outlines how GE8FIT SPORTS SERVICES AND CONTRACTING L.L.C., operating under the brand Gritforce 8, collects, uses, stores, and protects personal data. We are fully committed to compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE data protection regulations.

By using our website, registering for our services, or interacting with us, you consent to the collection and processing of your personal data as described below.

1. DATA CONTROLLER INFORMATION

2. INFORMATION WE COLLECT

We collect data necessary to provide elite fitness services and operate our business effectively.

• Personal Data: Full name, date of birth, gender, contact details (email, phone, address), and identification documents for verification.
• Health & Fitness Data: Voluntarily provided medical history or physical metrics for tailored training.
• Payment Data: Billing details processed securely through authorized third-party providers.
• Technical Data: IP address, browser type, device information, geographic location, and website usage patterns.

3. LEGAL BASIS FOR PROCESSING

As permitted by UAE law, we process your data based on:

• Consent: Voluntary submission for registration or marketing.
• Contractual Necessity: To fulfill service agreements or training contracts.
• Legal Obligation: To comply with UAE regulatory requirements.
• Legitimate Interest: To improve our services and ensure cybersecurity.

4. PURPOSE OF DATA COLLECTION

We use your information to:

• Manage training bookings and client accounts.
• Communicate updates, promotions, and scheduling.
• Personalize your high-performance training experience.
• Comply with safety, legal, and regulatory obligations.

Note: We do not sell or rent your personal data to third parties.

5. DATA SHARING AND RETENTION

• Authorized Third Parties: We may share data with payment processors or IT support who are contractually bound to UAE protection standards.
• Legal Requirements: Disclosure may occur if required by UAE law or court order.
• Retention: Data is kept only as long as necessary for the outlined purposes or as legally required, then securely deleted or anonymized.

6. DATA SECURITY

We implement high-level technical measures, including:

• Secure, encrypted servers and data storage.
• Restricted access to authorized personnel only.
• Regular cybersecurity audits and system monitoring.

7. YOUR RIGHTS UNDER UAE LAW (PDPL)

Under Federal Decree-Law No. 45 of 2021, you hold the following rights:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Erasure & Restriction: Request deletion or limited processing of your data.
• Object & Withdraw: Object to direct marketing or withdraw consent at any time.
• Data Portability: Request a transfer of your data to another provider.

To exercise these rights, please contact us at info@gritforce8.com.

8. COOKIES AND TRACKING

Our website uses cookies to enhance user experience and analyze performance. You can manage or disable cookies through your browser settings; however, some site features may be affected.

9. INTERNATIONAL TRANSFERS & CHILDREN'S PRIVACY

• International Transfers: Any data moved outside the UAE is protected under legally recognized safeguards.
• Children's Data: Our coaching services are for adults. Clients under 18 join only through a parent or legal guardian, who completes the intake and gives consent. If we learn we hold information about a minor without parental consent, we delete it.

COACHING ENQUIRIES AND INTAKE FORMS

When you fill in a Gritforce8 enquiry or coaching intake form, we collect the contact details and training information you choose to provide so we can assess your request and discuss suitable training. Sending a form does not book or pay for coaching.

Some individual coaching forms ask for health and fitness information, such as physical measurements, pain or injury history, movement limitations, sleep, stress and nutrition. These questions are optional and appear only when you agree to share health information. You can choose to discuss it privately instead. Do not send medical records or identity documents through these forms.

Health information is for Emmanuel and the coach assigned to your training. Intake responses are held in Emmanuel's Tally account. On the free-plan setup, only Emmanuel logs in to review them; he passes the assigned coach only the information needed for your training. We do not include health answers in intake email alerts. Consent to contact you about your request is separate from marketing consent.

A parent or legal guardian must complete the individual coaching intake for a client under 18, using the guardian's contact details. Under-18 clients must not fill it in themselves. Organization enquiry forms must not include identifiable student, employee or participant health records.

Tally stores form responses in Europe and states that they are encrypted in transit and at rest. We have turned off partial submission collection and the save-answers-for-later feature on these intake forms.

We keep coaching intake information while you remain a client. For the manual process, Emmanuel records when a client has left based on a confirmed departure report, including the departure date. After you leave, your intake information is deleted during the monthly retention review after the 12-month period ends. A package expiry alone does not mean you have left. If you do not become a client, your intake response is deleted during the monthly retention review after 12 months from submission. Deletion is managed manually. Tally holds deleted items in recoverable Trash for up to 90 days before permanent deletion.

To request access, a correction or deletion, or to withdraw consent for health information, contact admin@gritforce8.me. Withdrawing consent does not undo processing that took place before withdrawal.

CONTACT INFORMATION

For data protection requests or inquiries: